Butler

(PD) Photo: WhiteHouse.gov
A butler in the White House Butler Pantry.

A butler is a senior servant in a well-to-do household. Although the position and its precursors have existed for centuries, it has evolved over time. In the great houses of the past, the household was generally divided into areas of responsibility, with the butler in charge of the dining room, the wine cellar, pantry, and sometimes the entire main floor, while a housekeeper was in charge of the house as a whole and its appearance. In modern usage the butler is in charge of food service, wine, spirits, and silver, supervises other servants, and may perform a wide array of household management duties. Butlers may also be titled Majordomo, Butler Administrator, Staff Manager, and Head of Household Staff, and in the grandest homes or when the employer owns more than one residence, there is sometimes an Estate Manager of higher rank than the butler.

Origin and development of the post of butler

PD Image
A slave in charge of wine in ancient Rome. The garb indicates he was probably of Phrygian origin.

© Photo: The Louvre Museum
Servants attending to casks on supports, 18th Egyptian Dynasty, c. 1450 BC.

The modern role of the butler has evolved from earlier roles that were generally concerned with the care and serving of alcoholic beverages.

Ancient through medieval eras

From ancient through medieval times, alcoholic beverages were chiefly stored first in earthenware vessels, then later in wooden barrels, rather than in glass bottles; these containers would have been an important part of a household's possessions. The care of these assets was therefore generally reserved for trusted slaves, although the job could also go to free persons because of heredity-based class lines or the inheritance of trades.

The biblical book of Genesis contains a reference to a role precursive to modern butlers. The early Hebrew Joseph interpreted a dream of Pharaoh's שקה (shaqah) (literally "to give to drink"), which is most often translated into English as "chief butler" or "chief cup-bearer".

In ancient Greece and Rome, it was nearly always slaves who were charged with the care and service of wine, while during the Medieval Era the pincerna, usually a serf, filled the role within the noble court.

The English word "butler" itself derives from the Middle English word boteler (and several other forms), from Old French bouteillier ("bottle bearer"), and before that from Middle Latin butticula. "Butticula", in turn, came down to English as "butt" from the Latin buttis, meaning a large cask. The modern English "butler" thus relates both to bottles and casks.

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A pincerna depicted in service to a noble court during the Medieval Era.

Eventually the European butler emerged as a middle-ranking member of the servants of a great house, in charge of the buttery (originally a storeroom for "butts" of liquor, although the term later came to mean a general storeroom or pantry). While this is so for household butlers, those with the same title but in service to the Crown enjoyed a position of administrative power and were only minimally involved with various stores.

(PD) Photo: Easton Historical Society
In a large house, the butler (centre-left) is traditionally head over a full array of household servants. This is the servant staff at the Stonehouse Hill of Massachusetts, the estate of F. Lothrop Ames, 1914.

Nineteenth century and the Victorian era

Gradually, throughout the nineteenth century and particularly the Victorian era, as the number of butlers and other domestic servants greatly increased in various countries (including America), the butler became a senior male servant of a household's staff. By this time he was in charge of the more modern wine cellar, the "buttery" or pantry (from French pan from Latin panis, bread) as it came to be called, which supplied bread, butter, cheese, and other basic provisions, and the ewery, which contained napkins and basins for washing and shaving. In the very grandest households there was sometimes an Estate Steward or other senior steward who oversaw the butler and his duties. In 1861 a British manual on households reported:

The number of the male domestics in a family varies according to the wealth and position of the master, from the owner of the ducal mansion, with a retinue of attendants, at the head of which is the chamberlain and house-steward, to the occupier of the humbler house, where a single footman, or even the odd man-of-all-work, is the only male retainer. The majority of gentlemen's establishments probably comprise a servant out of livery, or butler, a footman, and coachman, or coachman and groom, where the horses exceed two or three.

Typically, the butler was hired by the master of the house but he usually reported to its lady. In the largest of households, the butler was head of a strict service hierarchy and therein held a position of power and respect. Such butlers engaged and directed all junior staff. Butlers were addressed by last name alone by their employers and their employers' children and guests, but as "Mr. [Surname]" by fellow servants, retainers, and tradespersons. These butlers were more managerial than "hands on": they officiated in service rather than actually serving. For example, although the butler was at the door to greet and announce the arrival of a formal guest, the door was actually opened by a footman, who would receive the guest's hat and coat. Even though the butler helped his employer into his coat, this had been handed to him by a footman. However, even the highest-ranking butler would "pitch in" when necessary (such as during a staff shortage) to ensure that the household ran smoothly.

Sidenote: Butlers in early America From the beginning of slavery in America, in the early 1600s, African Americans were put to task as domestic servants, some eventually becoming butlers. Gary Puckrein, a social historian, argues that those used in particularly affluent homes authentically internalised the sorts of "refined" norms and personal attributes that would reflect highly upon the social stature of their masters or mistresses. One of the first books written and published through a commercial U.S. publisher by an African American was by a butler named Robert Roberts. The book, The House Servant's Directory (see link to full text at bottom of page), first published in 1827, is essentially a manual for butlers and waiters, and is called by Puckrein "the most remarkable book by an African American in antebellum America". The book generated such interest that a second edition was published in 1828, and a third in 1843. European indentured servants formed a corps of domestic workers from which butlers were eventually drawn. Although not the victims of institutionalised slavery, many of these had not volunteered for domestic service, but were forced into it by indebtedness or coercion. As with African American slaves, they could rise in domestic service, and their happiness or misery depended greatly on the disposition of their masters. (PD) Image: Michigan State University Library

The butler engaged the footmen and assigned their duties. Footmen reported directly to the butler; the first footman (or head footman) was deputy or under-butler and filled in as butler during the butler's illness or absence. In a household without an official Head Housekeeper, female servants and kitchen staff were also directly under his management. In smaller households, on the other hand, the butler usually acted as valet for his employer.

The modern butler

© Photo: Josephine Ive
Butlering after the British prototype has dispersed widely. Depicted here is a butler in Singapore.

Beginning around the early 1920s, employment in domestic service occupations began a sharp overall decline in western European countries, and even more markedly in the United States. Even so, there were still around 30,000 butlers employed in Britain by World War II. Only a hundred or so remained by the mid-1980s. Social historian Barry Higman argues that a high number of domestic workers within a society correlates with a high level of socio-economic inequality. Conversely, as a society undergoes levelling among its social classes, the number employed in domestic service declines.

Following varied shifts and changes accompanying accelerated globalisation beginning in the late 1980s, overall global demand for butlers since the turn of the millennium has risen dramatically. According to Charles MacPherson, vice chairman of the International Guild of Professional Butlers, the proximate cause is that the number of millionaires and billionaires has increased in recent years, and such people are finding that they desire assistance in managing their households. MacPherson emphasises that the number of wealthy in China has particularly increased, creating in that country a high demand for professional butlers who have been trained in the European butlering tradition. There is also high demand for such butlers in other Asian countries, as well as those of the petroleum-rich Middle East.

© Photo: Josephine Ive
A butler in Australia serving on a yacht.

Higman additionally argues that the inequality/equality levels of societies are a major determinant of the nature of the domestic servant/employer relationship. As the 21st century approached, many butlers began carrying out an increasing number of duties formerly reserved for more junior household servants. Butlers today may be called upon to do whatever household and personal duties their employers deem fitting, in the goal of freeing their employers to carry out their own personal and professional affairs. Professional butler and author Steven M. Ferry states that the image of tray-wielding butlers who specialise in serving tables and decanting wine is now anachronistic, and that employers may well be more interested in a butler who is capable of managing a full array of household affairs—from providing the traditional dinner service, to acting as valet, to managing high-tech systems and multiple homes with complexes of staff. Whilst in truly grand houses the modern butler may still function exclusively as a top-ranked household affairs manager, in lesser homes they perform a full array of household and personal assistant duties, including mundane housekeeping.

Sidenote: Gender and butlering Butlers have traditionally been male, and this remains the norm. Probably the first mention of a female butler is in the 1892 book Interludes being Two Essays, a Story, and Some Verses by Horace Smith (see link to full text below). In it Smith quotes a certain Sydney Smith who had apparently run into lean times: A man servant was too expensive, so I caught up a little garden girl, made like a milestone, christened her Bunch, put a napkin in her hand, and made her my butler. The girls taught her to read, Mrs. Sydney to wait, and I undertook her morals. Bunch became the best butler in the country. Today, female butlers are sometimes preferred, especially for work within Middle and Far Eastern families where it may be culturally problematic for males to work intimately with females in a household. Western female celebrities may also prefer a female butler. Despite these trends, the Ivor Spencer School asserts that female butlers are not easily placed, on the whole.

Butlers today may also be situated within corporate settings, embassies, and yachts, or within their own small "Rent-a-Butler" business or similar agency.

Along with these changes of scope and context, butlering attire has changed. Whereas butlers have traditionally worn a special uniform that separated them from junior servants, and although this is still often the case, butlers today may adorn more casual clothing geared for climate, while exchanging it for formal business attire only upon special service occasions. There are cultural distinctives, as well. In the United States, butlers may frequently adorn a polo short and slacks, while in Bali they typically wear sarongs.

© Photo: ButlerForYou.com
A "rent-a-butler" in a corporate setting.

In ancient times, the roles precursive to butlering were reserved for chattel or those confined within heredity-based class structures. With the advent of the medieval era, butlering became an opportunity for social advancement—even more so during Victorian times. Although still based upon various antecedent roles as manifested during different eras, butlering today has frequently taken over many of the roles formerly reserved for lower ranking domestic servants. At the same time it has become a potentially lucrative career option.

Butler training

Traditionally, butlers have learned their position while progressing their way up the service ladder. For example, in the documentary The Authenticity of Gosford Park, retired butler Arthur Inch describes starting as a hall boy. Today, however, there are numerous private butlering schools; top graduates can start at USD 50,000 - 60,000. Additionally, major up-market hotels such as the Ritz-Carlton offer traditional butler training, while some hotels have trained a sort of pseudo-butler for service in defined areas such as "technology butlers", who fix guests' computers and other electronic devices, and "bath butlers" who draw custom baths.

© Photo: Josephine Ive
Hotel Butlers-in-training in Dubai.

Sidenote: Butlers in art Butlers have been occasionally depicted in art. A famous painting, Heads of Six of Hogarth's Servants (c. 1758), is unique among such works. In it, the 17th-century English artist William Hogarth depicted his household servants, each surrounding the butler. In showing the group in a close-knit assemblage rather than in the performance of their routine household duties, Hogarth sought to humanise and dignify them in a manner akin to wealthy-class members, who were the normal subjects of such portraits. Whilst this was a subversive act that certainly raised many eyebrows in his day—Hogarth conspicuously displayed the work in his estate home in full view of guests—at the same time he had painted his servants' facial expressions to convey the sincerity and deference expected of servant-class members. (PD) Image: The Tate Collection

Starkey International distinguishes between the "British butler" prototype and its American counterpart, often dubbed the "household manager". Starkey states that they train and promote the latter, believing that Americans do not have the "servant mentality" that is part of the British Butler tradition. They stress that their American-style butlers and valets are educated and certified, although some students, numerous former Starkey employees, and several wealthy clients have criticised the programme and its owner. Magnums Butlers, a school based in Australia, conducts training after the British model at sites in Asia and the Pacific, Australia, the United Kingdom and the Middle East. The International Institute of Modern Butlers provides on-site training through its offices around the world.

In addition to formal training, a few books have been published recently to assist butlers in their duties. Moreover, websites, as well as a news publication, Modern Butlers' Journal, help butlers to network and keep abreast of developments within their field.

Ferry argues that what he calls a "butler mindset" is beneficial to all people within all professions. He states that an attitude of devoted service to others, deference, and the keeping of confidences can help all people succeed.

The butler in "real-life" versus fiction

© Image: ITV
Reginald Jeeves as portrayed by Stephen Fry in ITV's Jeeves and Wooster series.

See also: Catalogue of butlers and valets.

The real-life modern butler attempts to be discreet and unobtrusive, friendly but not familiar, keenly anticipative of the needs of his or her employer, and graceful and precise in execution of duty. "The butler" in fiction, by contrast, is typically larger-than-life and has become a traditional plot device in various literature, film and theatre. In potboilers and melodramas, butlers provide comic relief with wry comments, or clues about the perpetrators of various crimes, and are represented as being at least as intelligent, or more so, than their "betters". Butlers figure so prominently in period pieces and whodunits that the catch phrase, "The butler did it!" has become commonplace. Regardless of how they are cast, butlers in fiction almost invariably follow the "British butler" model and are given an appropriate-sounding surname. The Asian, African American, or Caribbean houseboy is a variant, but even these major-domos are based on the British icon.

Sidenote: Famous butlers By nature of their position and its requisite discretion, butlers rarely obtain notoriety within larger society. One exception is Alonzo Fields (1900-1994) (photo on right), who served as a White House butler for 21 years under presidents Hoover, Roosevelt, Truman, and Eisenhower. After his retirement Fields in 1961 published My 21 Years in the White House in which he weaved together his private papers, written while serving, and his personal recollections. Although restrained, his memoir nonetheless provides a uniquely intimate portrait of the U.S. presidents, several who came to trust Fields as a close personal friend. Fields reports, for example, that Roosevelt "broke down completely" when first informed of the Japanese bombing of Pearl Harbor, and that Roosevelt emoted racial slurs against the Japanese at the time before gaining control. Truman was especially close with Fields, and the two sat together for a portrait. When Fields began his tenure at the White House, senators from the South frequently addressed him as "boy", and an obvious racial hierarchy existed between white and black house staff. While the attitudes of most southern senators would not begin to change until the Civil Rights Movement, Roosevelt removed racial tensions among the house staff by replacing whites with blacks. White House house staff are predominantly black today. (PD) Photo: Smithsonian Center for Folklife and Cultural Heritage

The best-known fictional manservant, and the prototype of the quintessential British butler, is himself not a butler at all. Reginald Jeeves, the iconic creation of author P.G. Wodehouse is a "gentleman's gentleman" and general factotum. Alfred Pennyworth, usually known as "Alfred", from the Batman comic and films; "Hudson" of Upstairs, Downstairs television fame, and Crichton from J.M. Barrie's The Admirable Crichton are probably the best-known fictional butlers. Lesser-knowns include Lynn Belvedere from the novel Belvedere (which was adapted into a feature film with sequels and later a television series); Lurch, from the television series

© Image: Ask.com and P.G. Wodehouse
Ask Jeeves, a deprecated search engine by Ask.com.

The Addams Family, Beach, from the Wodehouse series about Blandings Castle, and Benson from the series Soap and Benson.

Playing off of Wodehouse's Jeeves character, a search engine "Ask Jeeves", now Ask.com, was founded in 1996. The analogy followed was that information seekers asked natural language questions of the ever-ready butler Jeeves, who then dutifully fetched and served up the answers with a pleased smile.

Not all fictional butlers portray the "butler stereotype", however. Alan Bates, who played the butler Jennings in the film Gosford Park, was coached by Arthur Inch, a longtime real-life butler. Mr. Stevens, the butler played by Anthony Hopkins in the film Remains of the Day, was also acted with remarkable realism.