Total quality management
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In health care quality assurance, total quality management, also called continuous quality management, is "the application of industrial management practice to systematically maintain and improve organization-wide performance. Effectiveness and success are determined and assessed by quantitative quality measures."[1]
The Institute of Medicine has addressed this topic.[2]
References
- ↑ Anonymous (2024), Total quality management (English). Medical Subject Headings. U.S. National Library of Medicine.
- ↑ Fanjiang, Gary; Reid, Proctor P.; Grossman, Jerome H. (2005). Building a better delivery system: a new engineering/health care partnership. Washington, D.C: National Academies Press. ISBN 0-309-09643-X.